Customer Service Resources
Discover the latest trends in customer service and get expert advice from Tidio’s team. Use our library of podcasts, ebooks, case studies, calculators, and guides as inspiration for your business.
Case studies
eye-oo Boosts Revenue by €177K After Installing Tidio
Check out the results Eye-oo achieved using Tidio. Discover how this eyewear multi-brand platform increased sales and conversions while slashing response times.
Bella Santé Earns $66K in Sales After Switching to Lyro
Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.
Wulff Beltton Hits 4.5/5 Client Rating After Switching to Tidio
Discover the benefits Wulff Beltton received after switching from Gorgias to Tidio. Learn about how this retail company boosted customer satisfaction, increased sales, and grew leads using Tidio.
ADT Security Service Boosts Sales By 17% Using Tidio
Learn about the benefits ADT Security Service gained from using Tidio. Discover how it increased the conversion rate and customer satisfaction since implementing the customer service tool.
Endeksa Hits 138% Boost in Lead Generation with Tidio
Discover how Tidio helped Endeksa increase lead generation and slash waiting times. Also, check out how the bots’ helpful responses helped to boost their customer satisfaction.
Podcasts
How To Use Customer Experience And AI To Drive Retention And Sales
Learn how to use customer experience and AI to drive sales in this eCommerce Fastlane podcast
The Future of eCommerce Success: How AI is Revolutionizing Customer Experience
Explore the advantages AI can bring to customer service in this 2X eCommerce podcast
Scale Up By Learning To Communicate With Your Customers
Discover the opportunities you can unlock with better customer communications
Turning Customer Service Into More Sales
Find out Tidio users are sharing their success stories and experiences while generating sales through exceptional customer service.
Your 2023 Guide to Customer Experience
Discover the best tactics you can use to improve customer experience
Why Customer Experience is Crucial in 2023 and beyond
Listen to this podcast and discover why customer experience can make or break your online sales
Ebooks
Replicate in-store shopping experience with Flows
Discover 12 ways to simulate in-store experiences online
Prepare your business for AI-assisted customer service
Automate customer service with 10 step-by-step strategies
Automate Sales and Lead Generation with AI & Flows
Explore eCommerce growth hacks for automated service
Sales Tactics Bundle for Your Ecommerce Growth Strategy
Learn 8 ways to increase your sales with AI & automation
Calculator
Estimate Your Extra Monthly Revenue with Sales Flows
Calculate your potential sales uplift with sales Flows
Comparisons
Compare Tidio with Zendesk and see how it holds up
Explore the crucial differences between the two platforms
Discover how Tidio performs compared to LiveChat
Learn more about the pros and cons of Tidio and LiveChat
Tidio vs. Intercom: Which one should you choose?
See the differences between Tidio and Intercom
Tidio vs. Gorgias: Which is right for your store?
What’s the best customer service platform for Shopify stores?
Offer great service. Win loyal customers. Repeat 24/7
Improve customer satisfaction with live chat, automation, and conversational AI.
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