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Manage all your communications in one place

Speed up your response times to increase customer satisfaction. Reply to emails, WhatsApp, Messenger, Instagram, and live chat messages with Tidio.

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Manage all your communications in one place
Manage all your communications in one place

4.7 from 1716+ reviews


4.7 from 1411+ reviews


4.8 from 418+ reviews

Answer all your emails with one solution

Connect all your email inboxes to Tidio. Assign emails to agents and create automated workflows to improve your response times.  

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Answer all your emails  with one solutionAnswer all your emails  with one solution

Offer stellar support on WhatsApp

Set up Flows and automate your WhatsApp replies to increase customer satisfaction.   Tidio detects existing customers based on their WhatsApp phone numbers and automatically shows you their existing data, so you can offer personalized support.  

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Offer stellar support on WhatsAppOffer stellar support on WhatsApp

Put your Facebook sales on autopilot

Create Messenger Flows that gather your prospects’ details and automatically qualify leads.   Answer all customer inquiries about shipping, orders, and returns in seconds with pre-designed conversation Flows.  

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Put your Facebook sales on autopilotPut your Facebook sales on autopilot

Automate your Instagram DMs

Answer Instagram DMs without any help from your support agents. Tidio enables you to reply to common questions with IG Flows.   IG Flows also enable you to collect customer data and take orders directly in the conversation window.  

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Automate your Instagram DMsAutomate your Instagram DMs

Provide instant customer service with live chat

Allow your visitors to contact you directly from your website via a beautifully designed live chat widget.   See what product pages your visitors are browsing and reach out to them to start conversations.  

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Provide instant customer service with live chatProvide instant customer service with live chat

Automate your conversations

Combine live chat with Flows to automatically answer common customer questions and offer discount codes based on user behavior.

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Automate your conversationsAutomate your conversations

Don’t take our word for it, check how Tidio helps users grow their business

Get more leads

GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.

Review on G2

Increase conversion rate

My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!

Review on Shopify

Generate more sales

Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!

Review on G2

Increase satisfaction rate

Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.

Review on G2

Tidio integrates with all your work tools

Connect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.

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Connect all your tech stack with Tidio+ plan

Transparent pricing model

1. Forever Free - {{number_value}} USD

1. Forever Free - 0 USD

Get started for free so you can talk to customers in real-time and create simple automation Flows.

2. Paid Plans - from {{number_value}} USD / mo

2. Paid Plans - from 29 USD / mo

Create complex automation Flows. Access better chat limits. And more.

3. Custom - from {{number_value}} USD / mo

3. Custom - from 749 USD / mo

Collaborate with a dedicated success manager who builds complex automation Flows for you.

Why online stores love Tidio

“We were searching for something that would give us the possibility to use automations as well as human interactions — and Tidio was the best solution for that.”

Lorenzo Colucci,
Co-founder and CMO of Ad Hoc Atelier

Read their story
Why online stores love Tidio

Increase customer satisfaction with live conversations

Get started free

No credit card required

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Multichannel in numbers

Numbers don’t lie — It’s time to reach your customers where they are


90% of customers expect consistent interactions across channels


72% of consumers say they would rather connect with brands and businesses through multichannel interactions


86% of shoppers are regularly channel-hopping across at least two channels

Sources: Invespro, Autopilot HQ, CommerceHub


Tidio’s multichannel: Frequently asked questions

What is a Tidio multichannel?

Tidio multichannel lets you connect all your communication channels to one panel. This removes the need to switch between different apps or tabs and reduces the workload and costs.

Is Tidio multichannel free?

Yes, the multichannel tool is free for everyone. It means you can use it no matter what plan you choose.

What communication channels can I connect to Tidio multichannel?

Tidio multichannel allows you to connect to email inboxes, WhatsApp, Messenger, Instagram, and live chat. This enables you to set up automated Flows within every channel to accelerate your response times and generate more sales.

How many people can access Tidio multichannel?

All your users can access the multichannel tool and talk to your customers at the same time.

How can I access Tidio multichannel?

Create a Tidio account and log into the platform. Click on a message bubble icon in the upper left corner to access the multichannel tool.

Join 300k+ businesses that use Tidio Multichannel

Talk to your customers in real-time. Use automation to answer customer questions at all times. Offer support and boost your sales with Tidio.

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